FAQ

Q: What is the difference between a quotation and a consultation?

A: We provide free onsite estimates for any of our listed services. A consultation or assessment, billed at an hourly rate, might include answering questions about tree health and structure, diagnosing tree and plant health problems, developing a plan for maintenance, or providing pre-construction or pre-purchase advice.

Q: Is clean-up and disposal of branches and wood included in the cost of the tree work?

A: Generally, yes, though some homeowners want to keep the larger diameter wood for firewood. If you wish to do that, please let us know.

Q: Do I have to be home during the scheduled work?

A: No, though you are welcome to be there.

Q: What form of payment do you accept?

A: We accept personal cheques, INTERAC e-transfer and Visa.

Q: Are you insured?

A: Yes, we are fully insured.